Enter Q99 – From Login to Play
Every day, millions of Bangladeshi betting fans log in to q99 to place bets on their favourite cricket matches, play at the Live Casino, or check their withdrawal status. The login process is intentionally fast and simple — without compromising on security.
There are two ways to sign in to Q99 – using the email address or mobile number you provided during registration. Either way, simply enter your password and you'll be taken straight to your account dashboard. If two-factor authentication (2FA) is enabled, a one-time OTP code will be sent to your mobile, and entering it will complete the login process.
What should you do if you have trouble logging in?
The most common login issue is a forgotten password. In that case, click the "Forgot Password?" link above the login form. Enter your email address and a reset link will be sent — it usually arrives in your inbox within 2–3 minutes. If you don't see it, check your spam folder.
If you also can't access your email, contact our support team directly. If your KYC verification is complete, your identity can be confirmed and your account recovered. This process typically takes 12–24 hours.
Login from an Unrecognized Device
If you're accessing q99 from outside your home or on someone else's device, keep these points in mind:
- Do not check "Remember this device" when logging in
- When you're done, log out from the profile menu at the top right
- We recommend not saving your password via your browser's autofill
- Avoid logging in on public Wi-Fi — use mobile data instead
Benefits of Logging in via the Mobile App
Once you log in to the q99 mobile app, you can use fingerprint or Face ID for future logins — no password needed. It's fast and secure because your biometric data stays on your device and is never sent to q99 servers.
Stay logged in on the app to receive push notifications before matches kick off, never miss a bonus offer, and get instant alerts when your withdrawal is processed. To download the app, App Page View.
Can I Log In on Multiple Devices?
Yes, you can log in to the same q99 account on both your phone and computer at the same time. However, performing actions on the same bet from two devices simultaneously may cause a session conflict. You can view all active sessions and close any unnecessary ones from your account settings.
Security Tip: After logging in, enable two-factor authentication (2FA) from your account settings. Even if your password is compromised, no one can access your account without your mobile device.
If Your Account Gets Locked
Five consecutive incorrect password attempts will temporarily lock your account for security reasons. It will unlock automatically after 30 minutes, or you can reset your password for immediate access. This protection helps prevent automated brute-force attacks and keeps your account safe.
Where to Go After Logging In
After logging in successfully, you'll be taken directly to your account dashboard. From there, you can check your current balance, place bets on live matches, view active bonus offers, and make deposits or withdrawals. You can navigate to any section using the left menu or the bottom navigation bar.
Login Steps
Login Security Details
What's waiting for you inside
One Login – Full Access to the World of q99
FAQ
Answers to the most frequently asked questions about minimum bet amounts and match cancellation settlements.